Frequently Asked Questions

Every order is Cash on Delivery (COD), nationwide across Pakistan, so nothing is paid in advance and there is no online payment at checkout. When your order arrives at your door you can pay the rider in cash, or by card or online transfer, as our riders carry card machines and company accounts.

Add the pieces you want to your bag, then check out with your name, phone number, and delivery address. We'll confirm your order over WhatsApp or a phone call before it's packed and shipped, to make sure your size, address, and order details are all correct before dispatch.

Yes. You can cancel or change your order any time before we confirm it with you over WhatsApp or a phone call and hand it off to our courier. Once it has been confirmed and dispatched it can no longer be cancelled, but our exchange policy covers wrong-size or damaged items. See "Returns & Exchanges" below.

Delivery is free on 2 or more outfits, anywhere in Pakistan. The same style in another size counts. A single outfit has a flat delivery charge of Rs 200, whichever city you're in.

After we confirm your order over WhatsApp or a phone call, it's dispatched within 1 to 2 business days. From there, delivery through our courier, PostEx, takes a further 3 to 5 business days depending on your city. Business days are Monday to Saturday.

Once your order is dispatched, we send your PostEx tracking number directly over WhatsApp. Enter it on our Track Your Order page to follow your parcel right up to your door.

Not yet. We currently ship within Pakistan only.

Our stitched pieces come in standard sizes S, M, L, and XL, ready to wear straight out of the packaging.

Check our Size Chart for the shirt and trouser measurements of each size in inches or centimeters, or use the Find my size tool on that page.

All our suits are ready-to-wear, stitched to the standard sizes above. We don't currently offer made-to-measure or custom tailoring.

Since we're Cash on Delivery, no payment is taken upfront, so we're not able to offer cash refunds. Instead, we offer a 7-day exchange on eligible items. See below.

You can request an exchange within 7 days of delivery, as long as the item is unworn, unwashed, has its tags attached, hasn't been altered, and you have proof of purchase.

If we sent the wrong item, the wrong size, a damaged or defective piece, or a piece was missing, the exchange is free and we cover return shipping. If you simply changed your mind or picked the wrong size yourself, you'll cover the return shipping cost.

Message us on WhatsApp with your order details and we'll walk you through the next steps.

We offer stitched 2-piece and 3-piece suits, cord sets and kaftaans in cambric cotton, lawn, linen and grip silk, among other fabrics. The fabric of every style is listed on its product page.

We do our best to photograph every piece accurately, but actual color can vary slightly from screen to screen, and small dye-lot differences are normal with fabric.

Care instructions vary by fabric, so check the "Fabric & Care" section on each product's page before washing. In general, we recommend a gentle hand wash or a cold, gentle machine cycle to keep the embroidery and colors looking their best.